Reviews
Facebook review
by Vanderheyden, Inc. on 01/10/18We used Vanderheyden to replace our roof after the flood we had earlier this year! They were very personable, when we met for the estimate! Herman is a very good guy and very professional! Knows his business's for sure! The estimate beat everyone else, and had excellent products also! We couldn't be happier with our choice! Also wouldn't hesitate to use them again for anything we need done! They are very thorough about everything all the way ! I did a lot of research and I'm glad I found Vanderheyden! You won't be disappointed if you choose them for your needs! They will listen if you have any questions about any issues that may come up! I'd recommend them for anyone in need of their kind of services! Thank you Vanderheyden for a very pleasant experience! And special thanks to Herman!
Review
by Vanderheyden, Inc. on 01/10/18
Mr Vanderheyden, Serena, Katie -
I have been very negligent in forwarding this email, I offer no excuse as I should have sent this weeks ago!
I wanted to convey my sincerest of gratitude to the Vanderheyden team for their exceptional customer service, craftsmanship, and service after the sale. From our initial contact back in 2013 and your tremendous efforts in installing our windows and french door, and even now you have all been instrumental in facilitating our remodel even though you weren't the 'contractor of choice' (we respect your desire to no longer conduct affairs in Bay county due to the travel time). Serena was phenomenal in helping order our windows, while Katie has been instrumental in facilitating concerns with the door leak we were experiencing and Jeff making several trips to take a look and offer repairs and YOU taking the 'responsibility' for something that turned out was NOT your teams doing.
Prior to Jeff's latest trip to our home, I concluded the leaking we were experiencing may not have actually been the doors, but rather appeared to be the screen install (water was trapped between door and screen). Jeff confirmed my concerns and even went the extra step in sealing some locations that perhaps could allow water seepage. Additionally, he offered suggestions to pass to the screen contractor for corrective actions to prevent water from entering our home.
All the recommendations and Jeff's hard efforts have been successful, thus far. Even though we have had a couple major thunderstorms, 'knock on wood' we have no water in our home! Words are unable to express the gratitude we have for the Vanderheyden team. Even though the issue turned out to NOT be related to your previous work, you still provided fantastic customer service!! You will continue to be our first call for our construction needs (in hopes your work migrates back this way) and will always be our recommendation to others soliciting a quality contractor who is fair, reasonable and more importantly CARING!
Thank you again Vanderheyden team, you are EXCEPTIONAL!
Fred Broussard
Latest BBB Review
by Vanderheyden, Inc. on 10/30/14
Latest Reviews:
by Vanderheyden, Inc. on 10/24/14
Gulf Power Rebates on Windows and Roofing
by Vanderheyden, Inc. on 10/24/14Have you had new windows or a new roof installed lately? If so you may qualify for a rebate from Gulf Power. See details here:http://www.gulfpower.com/residential/earthcents/windows.cshtml
Angies List Reviews...
by Vanderheyden, Inc. on 10/24/14
Hurricane Shutters
Hurricane Shutters
Windows
He came out at 5:30 PM on a Friday evening to estimate the job and fixed the problem on the spot. I am very satisfied with the repairs he made to the ceiling siding. He initially secured the end panel with several nails and then screwed nails through the panels in several places to insure they did not come loose again. The job took about 30 minutes to complete.
Hurricane Shutters
Skylights
Windows
The window installation went so well, that I hired
them to install the the other storm protection. All in all Mr. Vanderheyden and his employees were very professional. I would definitely recommend to anyone. KK Panama City, FlReview by Tim Baughn...
by Vanderheyden, Inc. on 10/24/14
Tim Baughn
Partner / Manager at Southern Extrusion, Inc. / Storm Shutters
October 14, 2014,Vanderheyden has an excellent reputation for integrity and dedication in the storm protection industry...
What our customers are saying about us on Facebook!
by Vanderheyden, Inc. on 10/24/14Beth Nelon Coughlin — 5 star"So happy with my new impact glass sliders! The work crew was friendly and professional, cleaned up daily, and were very mindful that I work from home. I highly recommend them, and look forward to future projects."
Latest Recommendation on LinkedIn
by Vanderheyden, Inc. on 02/27/13Eric Freienmuth Operational Test Pilot says :
Year first hired: 2013
Top Qualities: Great Results, Good Value, On Time
Latest Recommendations as of today...
by Vanderheyden, Inc. on 01/28/13
Bob Glaze - Sales at Insurance Zone
Very professional in business dealings and delivered what was
promised on time, correctly and neat. I would recommend this company highly.
January 28, 2013, bob was
Vanderheyden's client
Susan Lepidi - Human Resources
Generalist
We have used Vanderheyden on more than one occasion. Every job
was done professinally and timely! Would recommend them to anyone!
January 28, 2013, Susan was
Vanderheyden's client
I was very pleased with the business relationship from the
initial meeting and estimate to the finished job. Appointments and schedules
were always met and on time. Their employees were courtious and professional.
The final bill reflected exactly what I was told in the begining. I wouldn't
hesitate to hire this company again.
January 26, 2013, Terry was
Vanderheyden's client
Brad Day - Media Sales Consultant at
Northwest Florida Daily News
I contracted with Vanderheyden, Inc. to replaced our garage door
with a door that was hurricane rated. They were very knowledgeable about the
specifications for my location. The price was very reasonable and the
workmanship was exceptional. The work was completed over a year ago and we
couldn't be happier with the results. We are also needing hurricane-rated
window...more
January 25, 2013, Brad was
Vanderheyden's client
I would prefer the option to choose all of the above attributes,
enthusiastically. Since 2009, this firm has thoroughly and efficiently
completed several large jobs on our new residence. They are highly
professional. In addition, they are very personable and helpful. It has been a
pleasure to do business with them, and we intend to continue to do so for
upcoming jobs on...more
January 25, 2013, Martin was
Vanderheyden's client
Latest recommendations from some of our customers
by Vanderheyden, Inc. on 01/22/13
Richard Brazzeal Realtor at Main Street Properties, Pensacola FL says “I was a customer myself and I was 100% satisfied with the latest and greatest hurricane system, the good value, professional installation and quick response and follow up."
Service Category: Hurricane Protection Systems
Year first hired: 2006
Top Qualities: Personable, Expert, Good Value”
STEVEN HALCOMB Airfield Management at United States Air Force says “Excellent company with great communication. Work was
completed as scheduled and on time. Hope to work with again on future
projects."
Service Category: General Contractor
Year first hired: 2012
Top Qualities: Great Results, Expert, On Time”
Gary Bouch VP Operations Planning & Engineering “Herman Vanderheyden is dedicated to satifying customers. He
is a true professional with many talents. When I recently contacted Herman
about hurricane storm shutters and a new roof, he came to me with three options
for each, discussing the pros and cons, so that I could make the right
protection and cost decision for for my rental unit. He was prompt on his first
meeting with me, walked me around my rental unit to make sure he understood
what I wanted, and pointed out impantant considerations as we inspected. His
follow-up was prompt by email so I could share with other owners of a
four-plex. Further, he quickly responded to additional questions from others as
needed. I was impressed with his overall business approach, his
professionalism, and personality. I plan to do future work with Herman."
Service Category: General Contractor
Year first hired: 2013
Top Qualities: Personable, Expert, Creative”
Dee Ferguson
says “Vanderhayden provided excellent service. We
wanted Bahama shutters and had been told by other companies it wasn't possible.
Vanderhayden not only said it was possible but delivered and installed
beautifully made Bahamas that are the envy of our neighborhood. Several people
have asked for information on our shutters and remark how well made and
attractive they are. We are pleased with the service, the look, and the
quality. Vanderhayden can't be beat! The customer service aspect of the project
was a big reason we chose this company. A family owned and operated business
makes a big difference in the end result.
Reccommend this company highly!!!"
Service Category: hurricane shutters
Year first hired: 2012
Top Qualities: Great Results, Expert, High
Integrity”
Make sure to visit us on Linkedin and connect with us.
Be prepared before the storm! Are you ready for the upcoming hurricane season?
by Vanderheyden, Inc. on 01/21/13
"Be Prepared
Create an emergency preparedness and action plan for your family and your business.Hurricanes and tropical storms generally can be tracked days ahead of any impact, providing ample time to prepare for potential evacuation. But being prepared now will make an evacuation easier, and keep your home and family protected as much as possible from danger..." See more by visiting this link. Don't take our word for it. Get advice from the experts and be ready for anything with the upcoming season. Get your house protected before hurricane season and enjoy the benefits of home owners discounts when your entire home is protected.
What our customers are saying about us!
by Vanderheyden, Inc. on 01/21/13
Thank you for a great job...the work is
top notch, your crews are great to work with and you are a really easy,
competent and reliable person to work with.
I would and do recommend you highly to my friends and colleagues.
— Tom Reynolds—Niceville, FL
Hi, Herm;
Sorry I have taken so long to thank you for fixing up my house for
the hurricanes. Your crew did a
fantastic job and their work ethic is unbeatable. Many people have stopped and admired the new
shutters and most couldn’t believe they were up there as they blend in with the
house so much. Your cost was more than
comparable to other companies and the way you provided assistance for getting
my grant for MSFH was really great.
--- R.C. Godfrey Major, USMC
— Gulf Breeze, FL
Dear
Sir;
It was a great pleasure having you do the
contracted improvements for our home.
These improvements involved your visit, measuring various windows, an
estimate, the agreement and installation of Fabric-Shield. You and your employees exhibited nothing but
professional conduct. They represent you
and your company in an extraordinary manner.
I believe it is called good people skills. Your attention to detail, the giving of
competent advice, fairness of cost related to product and above all,
professional conduct reassures us, we made the right decision with you. Feel free to use this communication in
whatever manner you deem best.
Most sincerely, W.L. Stafford — Pensacola,
FL
Dear Sir;
I wish to express
my appreciation and satisfaction for the hurricane mitigation work performed on
my dwelling this past week. Your crew
which consisted of Jeff, Dusty and Gary are to be complimented for their
promptness, professionalism, and work ethic, completing all work in one and
on-half days.
In the past,
particularly since 2004, I have engaged several crews for roof replacement,
repairs, and landscaping projects and none compared to you crew including
clean-up after finishing.
Thank you also for
attention to details in preparation for work and follow-up after completion.
Ralf Fuller — Pensacola, FL
Thanks so much for all that you did to help us get the
Sunsetter up! You really didn't HAVE to send an installer out, but you
did and it was much appreciated. Steve also wanted me to tell you thank
you and when it comes time to get new windows for the front of the house he
wants to use your company again since you are a "stand up" guy.
Thanks again.
Cathy Pleasants