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"Vanderheyden, Inc. is the best place in town for customer service. We were very happy with the results."
News and Reviews

Reviews

Facebook review

by Vanderheyden, Inc. on 01/10/18

We used Vanderheyden to replace our roof after the flood we had earlier this year! They were very personable, when we met for the estimate! Herman is a very good guy and very professional! Knows his business's for sure! The estimate beat everyone else, and had excellent products also! We couldn't be happier with our choice! Also wouldn't hesitate to use them again for anything we need done! They are very thorough about everything all the way ! I did a lot of research and I'm glad I found Vanderheyden! You won't be disappointed if you choose them for your needs! They will listen if you have any questions about any issues that may come up! I'd recommend them for anyone in need of their kind of services! Thank you Vanderheyden for a very pleasant experience! And special thanks to Herman!


Review

by Vanderheyden, Inc. on 01/10/18

Mr Vanderheyden, Serena, Katie -

I have been very negligent in forwarding this email, I offer no excuse as I should have sent this weeks ago!

I wanted to convey my sincerest of gratitude to the Vanderheyden team for their exceptional customer service, craftsmanship, and service after the sale.  From our initial contact back in 2013 and your tremendous efforts in installing our windows and french door, and even now you have all been instrumental in facilitating our remodel even though you weren't the 'contractor of choice' (we respect your desire to no longer conduct affairs in Bay county due to the travel time).  Serena was phenomenal in helping order our windows, while Katie has been instrumental in facilitating concerns with the door leak we were experiencing and Jeff making several trips to take a look and offer repairs and YOU taking the 'responsibility' for something that turned out was NOT your teams doing.

Prior to Jeff's latest trip to our home, I concluded the leaking we were experiencing may not have actually been the doors, but rather appeared to be the screen install (water was trapped between door and screen).  Jeff confirmed my concerns and even went the extra step in sealing some locations that perhaps could allow water seepage.  Additionally, he offered suggestions to pass to the screen contractor for corrective actions to prevent water from entering our home.

All the recommendations and Jeff's hard efforts have been successful, thus far.  Even though we have had a couple major thunderstorms, 'knock on wood' we have no water in our home!  Words are unable to express the gratitude we have for the Vanderheyden team.  Even though the issue turned out to NOT be related to your previous work, you still provided fantastic customer service!!  You will continue to be our first call for our construction needs (in hopes your work migrates back this way) and will always be our recommendation to others soliciting a quality contractor who is fair, reasonable and more importantly CARING!

Thank you again Vanderheyden team, you are EXCEPTIONAL!

Fred Broussard

Latest BBB Review

by Vanderheyden, Inc. on 10/30/14

I am pleased with the service received from Vanderheyden, Inc.. There was a leak in my roof and another contractor had inspected the area and quoted a lot of work necessary to make the repair. When ****** came out to inspect without knowledge it had been previously inspected he inspected the area and said there was no structural damage and with minimal effort we could make the repairs on the inside with a paint brush and Kilz. . ****** inspected the attic and the roof, quoted the price for repairs which I agreed to. He said he would email me the invoice confirming the price and send his employee out today to make the repairs. Within one hour of his departure, **** arrived to make the roof repairs. He was courteous, focused on the job and as I observed his work it was extremely thorough. I am pleased with Vanderheyden, Inc expedient service, the price was affordable, employees are conscientious and I would highly recommend the company for consideration when roofing repairs are necessary. The office staff are also very nice. Give them a try. A satisfied consumer.
reviews from Kathy Jones, (zip code: 32566) on 10/29/2014

Latest Reviews:

by Vanderheyden, Inc. on 10/24/14

Sheila Trimble said on 10/22/14 - 03:17PM
We used Vaderheyden to replace our roof this year,roof was completed in October 2014! The work was very professional as were the men performing the job! Materials used were great and price was very reasonable! Got architectural shingles with ice and water shield! Herman was very personable! Good man ! I did a lot of research and it was a very good experience! Would recommend and use again without a doubt! Complete satisfaction here!

Gulf Power Rebates on Windows and Roofing

by Vanderheyden, Inc. on 10/24/14

Have you had new windows or a new roof installed lately? If so you may qualify for a rebate from Gulf Power. See details here:http://www.gulfpower.com/residential/earthcents/windows.cshtml

Angies List Reviews...

by Vanderheyden, Inc. on 10/24/14

Company Name: 
Vanderheyden Inc./Coastal Storm Shutters
Categories: 
Garage Doors
Hurricane Shutters
Services Performed: 
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: 
May 22, 2014
Hire Again: 
Yes
Approximate Cost: 
$995.00
Description Of Work: 
Three men replaced a garage door, and they did a splendid job. On time,courteous,knew what they were doing. They finished the project in an amazingly short amount of time, and the price was right.

___________________________________________________________

Company Name: 
Vanderheyden Inc./Coastal Storm Shutters
Categories: 
Decks & Porches
Hurricane Shutters
Windows
Services Performed: 
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: 
July 20, 2014
Hire Again: 
Yes
Approximate Cost: 
$45,000.00
Description Of Work: 
Vanderheyden, Inc. tore down 2 old decks and moved an air conditioner deck and rebuilt them on my 3 story town home. They replaced rotten wood, took down all shutters, repaired structural damage, put new siding, trim and soffits up, installed a large picture window with accordion shutter. they pulled all permits and passed county inspections on all the work they did. The workers were professional and friendly taking care of my property and making sure everything was locked before they left. Although they did not work on my place every day the entire job was completed within 7 months. We were very happy with all the work performed.

___________________________________________________________

Company Name: 
Vanderheyden Inc./Coastal Storm Shutters
Category: 
Hurricane Shutters
Services Performed: 
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: 
April 18, 2014
Hire Again: 
Yes
Home Build Year: 
1966
Description Of Work: 
Repaired porch ceiling vinyl siding.  Several vinyl panels were hanging loose from high wind damage.
Member Comments: 

He came out at 5:30 PM on a Friday evening to estimate the job and fixed the problem on the spot.  I am very satisfied with the repairs he made to the ceiling siding.  He initially secured the end panel with several nails and then screwed nails through the panels in several places to insure they did not come loose again.  The job took about 30 minutes to complete.


I retired from the Air Force where I worked in electronic equipment installation and maintenance, and was very impressed with the work provided.

___________________________________________________________

Company Name: 
Vanderheyden Inc./Coastal Storm Shutters
Category: 
Hurricane Shutters
Services Performed: 
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: 
April 10, 2013
Hire Again: 
Yes
Description Of Work: 
He installed the rest of the upstairs hurricane shutters.
Member Comments: 
He did excellent work. His crew is very good and very nice! I would trust them anytime!

___________________________________________________________

Company Name: 
Vanderheyden Inc./Coastal Storm Shutters
Category: 
Hurricane Shutters
Services Performed: 
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: 
December 06, 2013
Hire Again: 
Yes
Approximate Cost: 
$15,000.00
Description Of Work: 
Installed a new roof, hurricane impact front door and two windows.
Member Comments: 
Work was performed as promised.  All workers were professional and courteous, they showed up on time and explained what was being done, including day to day timelines.

___________________________________________________________

Company Name: 
Vanderheyden Inc./Coastal Storm Shutters
Categories: 
Garage Doors
Hurricane Shutters
Skylights
Windows
Services Performed: 
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: 
November 15, 2013
Hire Again: 
Yes
Approximate Cost: 
$18,000.00
Description Of Work: 
They installed new windload windows, skylights,garage door, and hurricane shutters.

Member Comments: 

         The window  installation went so well, that I hired  

them to install the the other storm protection. All in all Mr. Vanderheyden and his employees were very professional. I would definitely recommend to anyone.  KK Panama City, Fl

___________________________________________________________

Company Name: 
Vanderheyden Inc./Coastal Storm Shutters
Category: 
Hurricane Shutters
Services Performed: 
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: 
September 16, 2013
Hire Again: 
Yes
Approximate Cost: 
$8,000.00
Description Of Work: 
Installed fabric shield storm shutters throughout the property. After three years returned to adjust fasteners.
Member Comments: 
All appointments were met in a timely manner. Work was neat and cleanup was precise.No damage to structure (brick) or landscaping occurred during installation.We couldn't be more pleased with whole process.The storm shutters have been successful in warding off all hurricanes (thus far).

Review by Tim Baughn...

by Vanderheyden, Inc. on 10/24/14

Tim Baughn
Partner / Manager at Southern Extrusion, Inc. / Storm Shutters

Vanderheyden has an excellent reputation for integrity and dedication in the storm protection industry...

October 14, 2014,

What our customers are saying about us on Facebook!

by Vanderheyden, Inc. on 10/24/14

Beth Nelon Coughlin — 5 star"So happy with my new impact glass sliders! The work crew was friendly and professional, cleaned up daily, and were very mindful that I work from home. I highly recommend them, and look forward to future projects."


Sheila Trimble — 5 star
"We used Vanderheyden to replace our roof after the flood we had earlier this year! They were very personable, when we met for the estimate! Herman is a very good guy and very professional! Knows his business's for sure! The estimate beat everyone else, and had excellent products also! We couldn't be happier with our choice! Also wouldn't hesitate to use them again for anything we need done! They are very thorough about everything all the way ! I did a lot of research and I'm glad I found Vanderheyden! You won't be disappointed if you choose them for your needs! They will listen if you have any questions about any issues that may come up! I'd recommend them for anyone in need of their kind of services! Thank you Vanderheyden for a very pleasant experience! And special thanks to Herman!"

Michelle Estes "I would highly commend this business to anyone considering Hurricane or upcoming storm protection. Herman, the owner, has done a fabulous, efficient, timely, and professional job on our many, many windows installed in our 2-story Colonial-type home. Also, he is a master roofer as well! I'm calling him again for my upcoming indoor improvements in the upcoming near future. . He is thoroughly knowledgeable, has excellent job integrity (what he tells you he will do, he absolutely does, and impressed w the timeliness of getting the job done!). Impressed w his communication. This is the man to call before and after a storm bots. i felt at ease knowing our windows were all protected. we purchased the clear corrugated panes and have just left them up now, and no one can really tell they're on their, and it looks fine. i like the clear because i can pit them up one time, and keep them there for the 6-month hurricane season without having to remove and replace them. Very good price too!"

Latest Recommendation on LinkedIn

by Vanderheyden, Inc. on 02/27/13

Eric Freienmuth Operational Test Pilot says :

 "The work I had done by Vanderheyden was quality and executed on time and on budget!! Best contractor I have worked with in the area by far." 
Service Category: Contractor
Year first hired: 2013
Top Qualities: Great Results, Good Value, On Time

Review us on LinkedIn, Angies List, Facebook, or Thumbtack.

Latest Recommendations as of today...

by Vanderheyden, Inc. on 01/28/13

Bob Glaze - Sales at Insurance Zone

Very professional in business dealings and delivered what was promised on time, correctly and neat. I would recommend this company highly.

January 28, 2013, bob was Vanderheyden's client

 

Susan Lepidi - Human Resources Generalist

We have used Vanderheyden on more than one occasion. Every job was done professinally and timely! Would recommend them to anyone!

January 28, 2013, Susan was Vanderheyden's client

 

Terry Hobbs

I was very pleased with the business relationship from the initial meeting and estimate to the finished job. Appointments and schedules were always met and on time. Their employees were courtious and professional. The final bill reflected exactly what I was told in the begining. I wouldn't hesitate to hire this company again.

January 26, 2013, Terry was Vanderheyden's client

 

Brad Day - Media Sales Consultant at Northwest Florida Daily News

I contracted with Vanderheyden, Inc. to replaced our garage door with a door that was hurricane rated. They were very knowledgeable about the specifications for my location. The price was very reasonable and the workmanship was exceptional. The work was completed over a year ago and we couldn't be happier with the results. We are also needing hurricane-rated window...more

January 25, 2013, Brad was Vanderheyden's client

 

Martin Hermann

I would prefer the option to choose all of the above attributes, enthusiastically. Since 2009, this firm has thoroughly and efficiently completed several large jobs on our new residence. They are highly professional. In addition, they are very personable and helpful. It has been a pleasure to do business with them, and we intend to continue to do so for upcoming jobs on...more

January 25, 2013, Martin was Vanderheyden's client

 

Latest recommendations from some of our customers

by Vanderheyden, Inc. on 01/22/13

Richard Brazzeal Realtor at Main Street Properties, Pensacola FLRichard Brazzeal Realtor at Main Street Properties, Pensacola FLRichard Brazzeal Realtor at Main Street Properties, Pensacola FLRichard Brazzeal Realtor at Main Street Properties, Pensacola FLRichard BrazzealRichard rrrrrrrrrRichard Brazzeal Realtor at Main Street Properties, Pensacola FL says “Vanderherden Inc has my upmost respect. In the housing industry I get a lot of questions regarding local hurricane protection for residences. I am always extremely careful in recommending a business or a professional. I have no reservation about always referring a true Expert with detailed knowledge of Gulf Coast Hurricane protection systems. I carry their business cards in my car and office. Vanderherden Inc carries every type protection system available and will make customers knowledgeable of the best reasonable system for their needs. 

Richard Brazzeal Realtor at Main Street Properties, Pensacola FL says “I was a customer myself and I was 100% satisfied with the latest and greatest hurricane system, the good value, professional installation and quick response and follow up." 

Service Category: Hurricane Protection Systems
Year first hired: 2006
Top Qualities: Personable, Expert, Good Value”

STEVEN HALCOMB Airfield Management at United States Air Force says “Excellent company with great communication. Work was completed as scheduled and on time. Hope to work with again on future projects." 
Service Category: General Contractor
Year first hired: 2012
Top Qualities: Great Results, Expert, On Time”

Gary Bouch VP Operations Planning & EngineeringHerman Vanderheyden is dedicated to satifying customers. He is a true professional with many talents. When I recently contacted Herman about hurricane storm shutters and a new roof, he came to me with three options for each, discussing the pros and cons, so that I could make the right protection and cost decision for for my rental unit. He was prompt on his first meeting with me, walked me around my rental unit to make sure he understood what I wanted, and pointed out impantant considerations as we inspected. His follow-up was prompt by email so I could share with other owners of a four-plex. Further, he quickly responded to additional questions from others as needed. I was impressed with his overall business approach, his professionalism, and personality. I plan to do future work with Herman." 
Service Category: General Contractor
Year first hired: 2013
Top Qualities: Personable, Expert, Creative”

Dee Ferguson says “Vanderhayden provided excellent service. We wanted Bahama shutters and had been told by other companies it wasn't possible. Vanderhayden not only said it was possible but delivered and installed beautifully made Bahamas that are the envy of our neighborhood. Several people have asked for information on our shutters and remark how well made and attractive they are. We are pleased with the service, the look, and the quality. Vanderhayden can't be beat! The customer service aspect of the project was a big reason we chose this company. A family owned and operated business makes a big difference in the end result. 
Reccommend this company highly!!!" 
Service Category: hurricane shutters
Year first hired: 2012
Top Qualities: Great Results, Expert, High Integrity”

 Make sure to visit us on Linkedin and connect with us. 

 

Be prepared before the storm! Are you ready for the upcoming hurricane season?

by Vanderheyden, Inc. on 01/21/13

"Hurricanes and tropical storms generally can be tracked days ahead of any impact, providing ample time to prepare for potential evacuation. But being prepared now will make an evacuation easier, and keep your home and family protected as much as possible from danger.

"Be Prepared 
Create an emergency preparedness and action plan for your family and your business.Hurricanes and tropical storms generally can be tracked days ahead of any impact, providing ample time to prepare for potential evacuation. But being prepared now will make an evacuation easier, and keep your home and family protected as much as possible from danger..." See more by visiting this link. Don't take our word for it. Get advice from the experts and be ready for anything with the upcoming season. Get your house protected before hurricane season and enjoy the benefits of home owners discounts when your entire home is protected. 


What our customers are saying about us!

by Vanderheyden, Inc. on 01/21/13

Herman,

Thank you for a great job...the work is top notch, your crews are great to work with and you are a really easy, competent and reliable person to work with.  I would and do recommend you highly to my friends and colleagues.

— Tom Reynolds—Niceville, FL

 

 Hi, Herm; 

Sorry I have taken so long to thank you for fixing up my house for the hurricanes.  Your crew did a

fantastic job and their work ethic is unbeatable.  Many people have stopped and admired the new shutters and most couldn’t believe they were up there as they blend in with the house so much.  Your cost was more than comparable to other companies and the way you provided assistance for getting my grant for MSFH was really great.

--- R.C. Godfrey Major, USMC — Gulf Breeze, FL

 

Dear Sir;

It was a great pleasure having you do the contracted improvements for our home.  These improvements involved your visit, measuring various windows, an estimate, the agreement and installation of Fabric-Shield.  You and your employees exhibited nothing but professional conduct.  They represent you and your company in an extraordinary manner.  I believe it is called good people skills.  Your attention to detail, the giving of competent advice, fairness of cost related to product and above all, professional conduct reassures us, we made the right decision with you.  Feel free to use this communication in whatever manner you deem best.

Most sincerely, W.L. Stafford — Pensacola, FL

 

Dear Sir;

            I wish to express my appreciation and satisfaction for the hurricane mitigation work performed on my dwelling this past week.  Your crew which consisted of Jeff, Dusty and Gary are to be complimented for their promptness, professionalism, and work ethic, completing all work in one and on-half days.

            In the past, particularly since 2004, I have engaged several crews for roof replacement, repairs, and landscaping projects and none compared to you crew including clean-up after finishing.

            Thank you also for attention to details in preparation for work and follow-up after completion.

                                                               Ralf Fuller — Pensacola, FL

 

Thanks so much for all that you did to help us get the Sunsetter up!  You really didn't HAVE to send an installer out, but you did and it was much appreciated.  Steve also wanted me to tell you thank you and when it comes time to get new windows for the front of the house he wants to use your company again since you are a "stand up" guy.  

 

Thanks again.

Cathy Pleasants

 

 

 

 

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