We used Vanderheyden to replace our roof after the flood we had earlier this year! They were very personable, when we met for the estimate! Herman is a very good guy and very professional! Knows his business's for sure! The estimate beat everyone else, and had excellent products also! We couldn't be happier with our choice! Also wouldn't hesitate to use them again for anything we need done! They are very thorough about everything all the way ! I did a lot of research and I'm glad I found Vanderheyden! You won't be disappointed if you choose them for your needs! They will listen if you have any questions about any issues that may come up! I'd recommend them for anyone in need of their kind of services! Thank you Vanderheyden for a very pleasant experience! And special thanks to Herman!
Mr Vanderheyden, Serena, Katie -
I have been very negligent in forwarding this email, I offer no excuse as I should have sent this weeks ago!
I wanted to convey my sincerest of gratitude to the Vanderheyden team for their exceptional customer service, craftsmanship, and service after the sale. From our initial contact back in 2013 and your tremendous efforts in installing our windows and french door, and even now you have all been instrumental in facilitating our remodel even though you weren't the 'contractor of choice' (we respect your desire to no longer conduct affairs in Bay county due to the travel time). Serena was phenomenal in helping order our windows, while Katie has been instrumental in facilitating concerns with the door leak we were experiencing and Jeff making several trips to take a look and offer repairs and YOU taking the 'responsibility' for something that turned out was NOT your teams doing.
Prior to Jeff's latest trip to our home, I concluded the leaking we were experiencing may not have actually been the doors, but rather appeared to be the screen install (water was trapped between door and screen). Jeff confirmed my concerns and even went the extra step in sealing some locations that perhaps could allow water seepage. Additionally, he offered suggestions to pass to the screen contractor for corrective actions to prevent water from entering our home.
All the recommendations and Jeff's hard efforts have been successful, thus far. Even though we have had a couple major thunderstorms, 'knock on wood' we have no water in our home! Words are unable to express the gratitude we have for the Vanderheyden team. Even though the issue turned out to NOT be related to your previous work, you still provided fantastic customer service!! You will continue to be our first call for our construction needs (in hopes your work migrates back this way) and will always be our recommendation to others soliciting a quality contractor who is fair, reasonable and more importantly CARING!
Thank you again Vanderheyden team, you are EXCEPTIONAL!
Have you had new windows or a new roof installed lately? If so you may qualify for a rebate from Gulf Power. See details here:http://www.gulfpower.com/residential/earthcents/windows.cshtml
Partner / Manager at Southern Extrusion, Inc. / Storm Shutters
Beth Nelon Coughlin — 5 star"So happy with my new impact glass sliders! The work crew was friendly and professional, cleaned up daily, and were very mindful that I work from home. I highly recommend them, and look forward to future projects."
Year first hired: 2013
Top Qualities: Great Results, Good Value, On Time
- Sales at Insurance Zone
Very professional in business dealings and delivered what was promised on time, correctly and neat. I would recommend this company highly.
- Human Resources Generalist
We have used Vanderheyden on more than one occasion. Every job was done professinally and timely! Would recommend them to anyone!
I was very pleased with the business relationship from the initial meeting and estimate to the finished job. Appointments and schedules were always met and on time. Their employees were courtious and professional. The final bill reflected exactly what I was told in the begining. I wouldn't hesitate to hire this company again.
- Media Sales Consultant at Northwest Florida Daily News
I contracted with Vanderheyden, Inc. to replaced our garage door with a door that was hurricane rated. They were very knowledgeable about the specifications for my location. The price was very reasonable and the workmanship was exceptional. The work was completed over a year ago and we couldn't be happier with the results. We are also needing hurricane-rated window...
I would prefer the option to choose all of the above attributes, enthusiastically. Since 2009, this firm has thoroughly and efficiently completed several large jobs on our new residence. They are highly professional. In addition, they are very personable and helpful. It has been a pleasure to do business with them, and we intend to continue to do so for upcoming jobs on...
says “I was a customer myself and I was 100% satisfied with the latest and greatest hurricane system, the good value, professional installation and quick response and follow up."
Service Category: Hurricane Protection Systems
Year first hired: 2006
Top Qualities: Personable, Expert, Good Value”
Excellent company with great communication. Work was
completed as scheduled and on time. Hope to work with again on future
Service Category: General Contractor
Year first hired: 2012
Top Qualities: Great Results, Expert, On Time”
Herman Vanderheyden is dedicated to satifying customers. He
is a true professional with many talents. When I recently contacted Herman
about hurricane storm shutters and a new roof, he came to me with three options
for each, discussing the pros and cons, so that I could make the right
protection and cost decision for for my rental unit. He was prompt on his first
meeting with me, walked me around my rental unit to make sure he understood
what I wanted, and pointed out impantant considerations as we inspected. His
follow-up was prompt by email so I could share with other owners of a
four-plex. Further, he quickly responded to additional questions from others as
needed. I was impressed with his overall business approach, his
professionalism, and personality. I plan to do future work with Herman."
Service Category: General Contractor
Year first hired: 2013
Top Qualities: Personable, Expert, Creative”
Vanderhayden provided excellent service. We
wanted Bahama shutters and had been told by other companies it wasn't possible.
Vanderhayden not only said it was possible but delivered and installed
beautifully made Bahamas that are the envy of our neighborhood. Several people
have asked for information on our shutters and remark how well made and
attractive they are. We are pleased with the service, the look, and the
quality. Vanderhayden can't be beat! The customer service aspect of the project
was a big reason we chose this company. A family owned and operated business
makes a big difference in the end result.
Reccommend this company highly!!!"
Service Category: hurricane shutters
Year first hired: 2012
Top Qualities: Great Results, Expert, High Integrity”
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Create an emergency preparedness and action plan for your family and your business.Hurricanes and tropical storms generally can be tracked days ahead of any impact, providing ample time to prepare for potential evacuation. But being prepared now will make an evacuation easier, and keep your home and family protected as much as possible from danger..." See more by visiting this link. Don't take our word for it. Get advice from the experts and be ready for anything with the upcoming season. Get your house protected before hurricane season and enjoy the benefits of home owners discounts when your entire home is protected.
Thank you for a great job...the work is top notch, your crews are great to work with and you are a really easy, competent and reliable person to work with. I would and do recommend you highly to my friends and colleagues.
— Tom Reynolds—Niceville, FL
Sorry I have taken so long to thank you for fixing up my house for the hurricanes. Your crew did a
fantastic job and their work ethic is unbeatable. Many people have stopped and admired the new shutters and most couldn’t believe they were up there as they blend in with the house so much. Your cost was more than comparable to other companies and the way you provided assistance for getting my grant for MSFH was really great.
--- R.C. Godfrey Major, USMC — Gulf Breeze, FL
It was a great pleasure having you do the contracted improvements for our home. These improvements involved your visit, measuring various windows, an estimate, the agreement and installation of Fabric-Shield. You and your employees exhibited nothing but professional conduct. They represent you and your company in an extraordinary manner. I believe it is called good people skills. Your attention to detail, the giving of competent advice, fairness of cost related to product and above all, professional conduct reassures us, we made the right decision with you. Feel free to use this communication in whatever manner you deem best.
Most sincerely, W.L. Stafford — Pensacola, FL
I wish to express my appreciation and satisfaction for the hurricane mitigation work performed on my dwelling this past week. Your crew which consisted of Jeff, Dusty and Gary are to be complimented for their promptness, professionalism, and work ethic, completing all work in one and on-half days.
In the past, particularly since 2004, I have engaged several crews for roof replacement, repairs, and landscaping projects and none compared to you crew including clean-up after finishing.
Thank you also for attention to details in preparation for work and follow-up after completion.
Ralf Fuller — Pensacola, FL
Thanks so much for all that you did to help us get the Sunsetter up! You really didn't HAVE to send an installer out, but you did and it was much appreciated. Steve also wanted me to tell you thank you and when it comes time to get new windows for the front of the house he wants to use your company again since you are a "stand up" guy.